Privacy

Nabaje Privacy Policy — Your Data, Handled With Care

At Nabaje, your privacy matters. This policy explains exactly what personal information we collect, why we collect it, how we use it, and the rights you have over your own data.

Last updated: 1 January 2025

How Nabaje Keeps Your Information Safe

Six core commitments that define how Nabaje handles your personal data every single day.

Encrypted Data Storage

All personal data stored on Nabaje servers is encrypted at rest using industry-standard AES-256 encryption. Your account details, payment information, and betting history are protected from unauthorised access at every level.

No Data Selling — Ever

Nabaje does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you. We use it only to operate your account and improve the Nabaje platform experience.

You Control Your Data

Nabaje gives you the right to access, correct, and request deletion of your personal data at any time. Contact our support team and we will process your request promptly in line with applicable data protection standards.

Secure Transmission

All data transmitted between your device and the Nabaje platform is protected by TLS encryption. Whether you're logging in, making a deposit, or placing a bet, your connection to Nabaje is always secure.

Minimal Data Collection

Nabaje only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We don't collect data for the sake of it — if we don't need it, we don't ask for it.

Marketing Opt-Out

You can opt out of Nabaje marketing communications at any time. Every promotional email or message from Nabaje includes an unsubscribe option. You can also manage your communication preferences directly in your account settings.


What Data Nabaje Collects and Why

A clear breakdown of the types of data Nabaje collects, the purpose behind each, and how long we retain it.

Data Type What We Collect Why We Collect It Retention
Identity Data Full name, date of birth, national ID Account verification and age confirmation Duration of account + 5 years
Contact Data Phone number, email address Account communication and support Duration of account + 2 years
Financial Data bKash/Nagad number, transaction records Processing deposits and withdrawals 7 years (legal requirement)
Technical Data IP address, device type, browser Security monitoring and fraud prevention 12 months
Usage Data Pages visited, bets placed, session duration Platform improvement and personalisation 24 months
Communications Support chat logs, email correspondence Quality assurance and dispute resolution 3 years

01 Introduction

Welcome to the Nabaje Privacy Policy. Nabaje ("we", "us", "the Platform") is committed to protecting the personal information of every player who uses our platform. This Privacy Policy explains how Nabaje collects, uses, stores, and protects your personal data when you visit our website, use our mobile app, or interact with any Nabaje service.

By registering an account on Nabaje or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how Nabaje handles your data, please do not use the platform.

Your privacy is not an afterthought at Nabaje. We built our data practices around the principle that you should always know what information we hold about you and why — no surprises, no hidden data collection.

This policy applies to all personal data collected through the Nabaje website at nabaje.vip, the Nabaje mobile application, and any communications between you and the Nabaje support team. It covers all services including sports betting, live casino, slots, and original games.

02 Data We Collect

Nabaje collects personal data in two ways: information you provide directly to us, and information collected automatically when you use the platform.

Information you provide directly:

  • Your full name, date of birth, and contact details when you register a Nabaje account.
  • Identity verification documents such as a national ID card or passport when completing KYC verification.
  • Your mobile banking number (bKash, Nagad, Rocket) or bank account details when making deposits or withdrawals.
  • Any information you share with the Nabaje support team through live chat or email.

Information collected automatically:

  • Your IP address, device type, operating system, and browser version each time you access Nabaje.
  • Pages you visit on the Nabaje platform, how long you spend on each page, and the links you click.
  • Your betting and gaming activity including bets placed, games played, and transaction history.
  • Cookie data and similar tracking technologies as described in Section 6 of this policy.

Nabaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

03 How We Use Your Data

Nabaje uses the personal data we collect for the following purposes:

  • Account management: To create and maintain your Nabaje account, verify your identity, and process your transactions.
  • Service delivery: To allow you to place bets, play games, claim bonuses, and use all features of the Nabaje platform.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the Nabaje platform.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Platform improvement: To analyse how players use Nabaje and make improvements to the platform experience.
  • Marketing communications: To send you promotional offers and updates about Nabaje — only if you have opted in to receive them.

Nabaje will never use your personal data for any purpose that is not listed in this policy without first obtaining your explicit consent.

04 Legal Basis for Processing

Nabaje processes your personal data on the following legal grounds:

  • Contractual necessity: Processing your data is necessary to fulfil our obligations to you as a Nabaje account holder — including processing deposits, settling bets, and paying out winnings.
  • Legal obligation: Certain data processing is required by law, particularly in relation to anti-money laundering regulations and identity verification requirements.
  • Legitimate interests: Nabaje has a legitimate interest in processing data for fraud prevention, platform security, and improving our services — provided this does not override your fundamental privacy rights.
  • Consent: Where Nabaje relies on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time.

05 Data Sharing

Nabaje does not sell your personal data to third parties. We share your data only in the following limited circumstances:

  • Payment processors: We share necessary financial data with bKash, Nagad, Rocket, and banking partners to process your deposits and withdrawals. These providers are bound by strict data protection agreements.
  • Identity verification providers: When you complete KYC verification on Nabaje, your identity documents may be processed by a third-party verification service operating under a data processing agreement with Nabaje.
  • Legal authorities: Nabaje may be required to disclose your data to law enforcement or regulatory authorities if required by law or in response to a valid legal request.
  • Technology providers: Nabaje uses third-party technology providers for platform hosting, analytics, and customer support tools. These providers access only the data necessary to perform their services and are contractually prohibited from using it for any other purpose.

All third parties who process data on behalf of Nabaje are required to maintain appropriate security standards and to handle your data in accordance with this Privacy Policy.

06 Cookies and Tracking

Nabaje uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you when you return to Nabaje and remember your preferences.

The types of cookies Nabaje uses include:

  • Essential cookies: Required for the Nabaje platform to function. These cannot be disabled as they are necessary for login, session management, and security.
  • Analytics cookies: Help us understand how players use Nabaje so we can improve the platform. These cookies collect anonymised data about page visits and user behaviour.
  • Preference cookies: Remember your settings and preferences on Nabaje, such as your language and display options.
  • Marketing cookies: Used to deliver relevant promotional content. These are only active if you have consented to marketing communications from Nabaje.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the Nabaje platform.

07 Data Security

Nabaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • All data transmitted between your device and Nabaje is encrypted using TLS (Transport Layer Security).
  • Personal data stored on Nabaje servers is encrypted at rest using AES-256 encryption.
  • Access to personal data within Nabaje is restricted to authorised personnel only, on a need-to-know basis.
  • Nabaje conducts regular security audits and vulnerability assessments to identify and address potential risks.
  • Our payment processing integrations with bKash and Nagad follow the security standards required by those platforms.

While Nabaje takes every reasonable precaution to protect your data, no system is completely immune to risk. If you suspect your Nabaje account has been compromised, contact our support team immediately.

08 Your Rights

As a Nabaje user, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data Nabaje holds about you at any time.
  • Right to rectification: If any of your personal data held by Nabaje is inaccurate or incomplete, you have the right to request that it be corrected.
  • Right to erasure: You can request that Nabaje delete your personal data, subject to any legal obligations that require us to retain certain records.
  • Right to restrict processing: You can ask Nabaje to limit how we use your data in certain circumstances.
  • Right to data portability: You can request that Nabaje provide your personal data in a structured, machine-readable format.
  • Right to withdraw consent: Where Nabaje processes your data based on consent — such as for marketing — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the Nabaje support team at [email protected]. We will respond to all valid requests within 30 days.

Access Rectification Erasure Portability Opt-Out

09 Data Retention

Nabaje retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention periods for each data type are outlined in the table earlier in this policy.

When your Nabaje account is closed — whether by you or by Nabaje — we will retain certain data for the periods required by applicable law. Financial transaction records, for example, must be retained for a minimum of seven years under anti-money laundering regulations. After the applicable retention period expires, your data is securely deleted or anonymised.

If you request deletion of your data before the end of the applicable retention period, Nabaje will delete all data that we are not legally required to retain and will restrict processing of any data that must be kept for legal reasons.

10 Third-Party Links and Services

The Nabaje platform may contain links to third-party websites or services. This Privacy Policy applies only to the Nabaje platform and does not cover the privacy practices of any third-party sites. Nabaje is not responsible for the content or privacy practices of any external website.

If you follow a link from Nabaje to a third-party site, we recommend that you read the privacy policy of that site before providing any personal information.

11 Children's Privacy

The Nabaje platform is strictly for adults aged 18 and over. Nabaje does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account on Nabaje, we will immediately close that account and delete all associated personal data.

If you believe a minor has registered on Nabaje, please contact our support team at [email protected] so we can investigate and take appropriate action.

12 Changes to This Policy

Nabaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification.

The updated Privacy Policy will be published on this page with a revised effective date. Your continued use of the Nabaje platform after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how Nabaje protects your data.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how Nabaje handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Live Chat: Available within your Nabaje account after login, 24 hours a day.
  • FAQ: Visit our FAQ page for answers to common questions about your account and data.

We aim to respond to all privacy-related requests within 30 days. For complex requests, we may need additional time and will keep you informed of progress.


Play With Confidence

Your Privacy Is Protected — Join Nabaje Today

Now that you know how Nabaje protects your data, take the next step. Register your free account in minutes and start betting on cricket, football, and more with complete peace of mind.